Privacy Policy & Terms of Use

PRIVACY POLICY

What information does Family Living Innovations collect?

• Information is collected from you when you register on the site, place an order, use the forum, respond to a survey or communication such as e-mail, or participate in other site features.

• No personally identifiable information is collected when you visit our site. If you place an order or register for a service, we may ask you for information such as your name, e-mail address, mailing address, phone number, credit card information, or other information as needed.

• Like many websites, "cookies" are used to enhance your experience while you visit and to gather information about visitors and visits to our websites. Please refer to the "Use of Cookies" section below for information about our use of cookies.

• Information may also be collected that identifies recipients of gift shipments in order for us to fulfill the gift purchase. The information collected about gift recipients will not be used for marketing purposes.

• Other information collected contains aggregate information on what pages customers access or visit, and any information volunteered by customers.

How is the information used?

Information collected from you when you register, place an order, use the forum, respond to an e-mail, or participate in other site features may be used in the following ways:

• Information gathered by or provided to us, other than the forums, is used to create a personalized site experience; to allow us to deliver the content and product offerings that may be of most interest to you.

• Information gathered through automated processes, such as pages visited, help us to analyze website usage. This will help us to improve the look and feel and ease of use of our website.

• Information gathered on what products are browsed, as well as purchased, will help us analyze product effect. This will help with inventory levels and the introduction of new products.

• When a purchase is made, an e-mail will be sent to you confirming the order; however, the need may also arise in which we would need to contact you via telephone or postal mail if we have other questions regarding your order.

• If you have opted-in to receive e-mail information, such as our newsletter, we may also send you periodic e-mails. If you would no longer like to receive promotional e-mails from us, please refer to the "Opt-out, Remove, or Modify Information" section below. If you have not opted-in to receive e-mail information, you will not receive these e-mails.

• In response to specific legal processes, such as a court order, subpoena, or verified law enforcement agency’s request, information that is personally identifiable will be provided to appropriate authorities.

• In the case where Family Living Innovations uses outside vendors to provide direct-to-customer shipments, we require the vendors to protect your information at the same level or more strictly than our policies. If a vendor that we use contacts you for any other reason than to process your order, please email Customer.Service@FamilyLivingInnovations.com and provide details of the contact.

Privacy & Security

Family Living Innovations is protected by the use of Thawte digital certificates to encrypt communications between you and our servers. Each page that is secure will display the Thawte logo so that you can be sure your communications are secure. If you do not see the logo or have questions about our security you can email Security@FamilyLivingInnovations.com.

Family Living Innovations is dedicated to keeping your information secure. We will use whatever means are at our disposal to protect your information. In the unlikely event that it is suspected that your information has been compromised, Family Living Innovations will notify you at once. However, we have implemented physical, electronic, and managerial processes in order to prevent unauthorized access, and maintain data security.

Use of Cookies

Cookies, if you allow them, enable our systems to recognize your browser and capture and remember certain information. For instance, cookies are used to help us remember and process the items in your shopping cart. They may also be used to help us understand your preference, which enables us to provide you with improved services. Cookies are also used to help us compile aggregate data about the website, such as site interactions, so that we can offer improved products and a better website.

From time to time we may contract with third-party service providers to assist us with obtaining a better understanding our website and its usage. These service providers will not be permitted to use the information collected on our behalf for their own purposes.

Your browser can be configured to warn you each time a cookie is being sent, or to turn off all cookies. This may affect your experience on our website and may affect the ordering process. If this is the case you can always mail in an order using our Order Form.

Do we disclose the information we collect to outside parties?

Your personally identifiable information will not be sold, traded, or otherwise transferred to any third party unless we provide you with advance notice and the option to opt-out of such disclosures, except as described below. Third parties do not include any subsidiaries of Family Living Innovations. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and to not use it for business other than Family Living Innovations’ business. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Non-personally identifiable visitor information, however, may be provided to third parties for marketing, advertising, or other uses.

Opt-out, Remove, or Modify Information

To opt-out of some or all of the types of e-mail that you receive from Family Living Innovations, please let us know by emailing us at subscriptions@FamilyLivingInnovations.com. Please note: Due to automated email processes you may receive some e-mails before your preferences are changed.

To have Family Living Innovations remove all of your information from our database, excluding necessary purchase and accounting information, please e-mail admin@FamilyLivingInnovations.com.

To modify your information, such as contact preferences, mailing address, etc., please e-mail Customer.Service@FamilyLivingInnovations.com and include all pertinent information.

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

Enter your email address to receive news on our exclusive sales and new products:

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Enter your email address to unsubscribe from further e-mail communications:

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Third Party Sites Links

Family Living Innovations’ website may contain links to other sites (collectively, "Third Party Sites") that are neither owned nor operated by Family Living Innovations (although some sites may have an affiliation with Family Living Innovations). These links are provided for your convenience only. Family Living Innovations makes no representations whatsoever about any Third Party Sites which you may access through this Website, since Family Living Innovations has no control over the content appearing on such Third Party Sites. A link to a Third Party Site does not imply sponsorship, endorsement, approval, or responsibility for the content on, or the use of, such Third Party Site. Please Note: The privacy policies applicable to Third party Sites may differ significantly from Family Living Innovations’ Privacy Policy. You are encouraged to review the applicable privacy policies of such Third Party Sites. We are always looking for ways to protect the integrity of our site and would welcome any feedback about these linked sites (including if a specific link does not work). To provide such information, please email webmaster@FamilyLivingInnovations.com.

Policy Changes

Changes to our privacy policy will be posted on this page. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on December 16, 2006.

Your consent

By using the Family Living Innovations’ website, you consent to our Privacy Policy.

TERMS OF USE

By visiting and/or using this site in any way, such as browsing products or placing an order, you agree to the Terms of Use as described below. Please read them carefully. These terms and conditions may change with or without notice and are effective immediately upon being posted.

Please review our Privacy Policy above, which also governs your visit.

All content on Family Living Innovations’ websites and domains, including text, icons, graphics, and logos, are the property of Family Living Innovations, or authorized for use by Family Living Innovations from the owner of such content. All content is protected by United States and international copyright and trademark laws.

Family Living Innovations reserves the right to refuse or cancel orders for products or services from any customer for any reason at any time. The customer's sole remedy in such cases where payment has been made will be a full refund.

Family Living Innovations does not warrant that this site, its servers, or its electronic communications are free of viruses or other harmful components, particularly the forum portion of the website. Family Living Innovations is not liable for damages arising from the use of this site, including but not limited to direct, indirect, incidental, punitive and consequential damages.

You agree that the laws of the State of Colorado, without regard to principles of conflict of laws, will govern these Terms of Service and any dispute of any sort that might arise between you and Family Living Innovations.

Copyrights and Trademarks

Unless otherwise noted, all contents of Family Living Innovations’ websites and domains, copyrights, trademarks, and/or other intellectual property, are owned, controlled or licensed by Family Living Innovations, one of its affiliates, or by third parties who have licensed their materials to Family Living Innovations and are protected by U.S. and international copyright and trademark laws. The compilation (meaning the collection, arrangement, and assembly) of all contents on Family Living Innovations’ websites and domains are the exclusive property of Family Living Innovations and are also protected by U.S. and international copyright and trademark laws.

Copyright

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Family Living Innovations. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Family Living Innovations. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks, and trade names of Family Living Innovations used in the site are trademarks or registered trademarks of Family Living Innovations. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.

Warranty Disclaimer

This site is provided "as is" and without warranties of any kind, whether express or implied. Some states do not permit limitations or exclusions on warranties, so the limitations may not apply to you.

Limitation of Liability

Family Living Innovations shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Family Living Innovations has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Modification of Content

Family Living Innovations makes every attempt to ensure that the content on these websites is complete and current. Family Living Innovations does not guarantee that the information contained on these websites will not contain errors, inaccuracies, or omissions. Such errors, inaccuracies, or omissions may relate to price, product description, or availability. Family Living Innovations reserves the right to correct any error, inaccuracy, or omission or to change or update the content without prior notice to you. If you are otherwise unsatisfied with your purchase, you may return the merchandise. Please see our Returns & Exchanges policy.

Typographical Errors

Family Living Innovations reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Family Living Innovations reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Family Living Innovations shall issue a credit to your credit card account in the amount of the incorrect price.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Family Living Innovations employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Submitted Information Disclaimer

Family Living Innovations cannot review all communications and materials posted to or created by users accessing Family Living Innovations' websites, especially the forum website, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing the ability to view and distribute user-generated content on the site, Family Living Innovations is simply acting as a conduit for such distribution and is not undertaking any obligation or liability relating to any content or activities on the site. Family Living Innovations reserves the right, however, to block usage or remove communications or materials that it determines to be

• abusive, defamatory, or obscene
• fraudulent, deceptive, or misleading
• in violation of a copyright, trademark, or other intellectual property right
• offensive or otherwise unacceptable

Family Living Innovations, at its sole discretion, may add, modify, or remove content.

Third Party Sites Links

Colors

We will make every effort to display the colors of our products as accurately as possible; however, since the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting an order. We will contact you if all or any portion of your order is canceled, or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.

Submissions to Family Living Innovations and Affiliated Servers

All reviews, comments, remarks, feedback, suggestions, ideas, messages, or data (to be collectively referred to as “comments”) submitted by you to Family Living Innovations through this website or other associated websites or domains shall be and remain the exclusive property of Family Living Innovations. Therefore, Family Living Innovations discourages you from submitting comments that you do not wish to assign to Family Living Innovations, including confidential information or any original creative materials such as product ideas or original works. Your submission of such comments shall constitute an assignment to Family Living Innovations of all worldwide rights, titles, and interest in and to all copyrights and other intellectual property rights in the comments. Family Living Innovations is entitled to use, reproduce, modify, adapt, disclose, publish, display, distribute, and make derivative use of any of the comments for any purpose without restriction or compensation in any way to you.

Family Living Innovations is and shall be under no obligation to

• maintain any comments in confidence
• pay to user any compensation for any comments
• respond to any user Comments

You agree that any comments submitted by you to Family Living Innovations will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to Family Living Innovations will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam".

Family Living Innovations does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to the website. You grant Family Living Innovations the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify Family Living Innovations and its affiliates for all claims resulting from any comments you submit.

Your consent

By using the Family Living Innovations’ website, you consent to our Terms of Use.

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